* Concessions are over 65s or anyone holding a Wellhaven Clinic concession card.
We accept cash, cheque or card payments but we do have to charge the 2.75% transaction fee that we are charged for card payments.
If the practitioner and patient agree that lab tests would be beneficial, then payment is required before the test is ordered. Payment is to the Wellhaven Clinic who will then arrange for delivery of the test. Costs vary depending on the test and will be agreed with the patient before payment is taken.
In order to ensure that appointments are available as needed and costs can be kept to a minimum, the Wellhaven Clinic operates a cancellation policy. In order to avoid charges, please inform the clinic by phone or email, at least 24 hours before your appointment, if you need to cancel/re-arrange.
Cancellations/postponements received within 24 hours prior to the appointment will be charged at 50%. If no notice is given and an appointment is missed, then the full rate will be incurred.